Providing excellence in client satisfaction and delivering a project we can all be proud of is of our top priority. Below are testimonials from past clients sharing how their project turned out and their experience was like working with Pristine Acres.
- Marc E.
Once in a great while you find the right mix of talent, pricing, and honesty in a contractor. That is what we found in Pristine Acres. We contracted them to design a layout and install two flagstone patios, three retaining walls, natural stone steps, terracing, and all appropriate landscaping and LED lighting. The project came out so well that we had a constant stream of admirers stopping by to compliment the work and find out who had done it.
- Cord D.
We hired Pristine Acres to transform our small backyard and side yard into usable spaces. We were looking to extend our living space outdoors in the backyard area and to fix a water issue in the side yard. Steve came out to meet with us several times and spent a lot of time going over all of our ideas and giving us his suggestions. We found Steve and his team easy to work with, knowledgeable, creative, professional, and most importantly, HONEST. Pristine Acres worked within our budget, but was still able to give us the aesthetic we were looking for. They completed the job to our satisfaction down to the smallest detail and we are thrilled with the finished product. Overall, Pristine Acres provided us with two beautiful and functional outdoor spaces in both our back and side yards. We would use Pristine Acres again without hesitation and highly recommend them!
- Jennifer S.
We were thrilled with Pristine Acres and really enjoyed working with Steve and Jeff. From the very beginning they were very hands-on and worked with us to determine what would work best to transform our small yard into a patio we would use throughout the year. Despite our project being smaller in scale, they always made us feel like we were a priority. The speed of their work was truly impressive as well, but what really stood out was the quality of their work and their attention to detail - they never moved forward with anything without discussing all of our options and how we could make things even better. In the end, everything looked just as we had hoped. We would wholeheartedly recommend working with Pristine Acres.
- Gloria Y.
We were so pleased with the entire process of transforming our front and back yards! It starts with a consultation to discuss options and a very thorough quote/proposal to ensure you are getting exactly what you want at the price you desire. Everyone was very professional and responsive. We were kept informed of the schedule via calls and emails. The crew kept the yard neat and tidy at the end of each day. We couldn't be happier with the results and would highly recommend Pristine Acres!
- Dan R.
It is rare to find a contractor that truly exceeds my expectations, but Steve Waldron and Jeff Taphouse of Pristine Acres did. My face to face meetings were with Steve. I found him to be extremely knowledgeable and enthusiastic when it comes to landscaping; be it plant material, stone work or LED lighting. Jeff handled the back office aspects on our projects. Pristine provided me a complete landscape design, worked to incorporate my desires and taste through several revisions, and delivered a wonderful result. Throughout the installation phase they answered my questions and made some revisions to ensure my expectations were met. Steve answered all my questions on how to care for the plantings, including some original plants we already had and keeping my yard in peak condition.
Originally I was going to do my own lighting, but decided to spend the extra to have Pristine do the work. Steve actually used less lights than I had planned, produced a result that showed depth and made our landscape pop. I have had numerous compliments from my neighbors on what a wonderful impact the landscaping and lighting has made and are constantly asking who did the work.
Pristine Acres installed mulch beds, perennials, shrubs of a number of sizes, trees (big and small), boulder steps, walkways and lighting. Each planting was designed with a theme and complimentIng vision. I was so happy with the results that I've had them do two additional pieces of work and am planning more in the spring. I recommend them to all of my friends and neighbors!
- Jeff W.
We were looking for a company to build a patio off of our screen porch and landscape our entire backyard and front of our house. We had recently renovated an old house, but the yard was in desperate need of major work. The side of the house backed up to a hill overgrown with ivy which was not attractive. Steve and Jeff helped us design a beautiful terraced area where the overgrown ivy previously was and also dug out some of the hill giving us a larger grassy area for our kids to play. They recommended a variety of plantings for the beds which have turned out the be beautiful in just a few short months. Our new slate patio and winding steps to the top of the terracing is stunning. We have received lots of compliments from guests and neighbors. Pristine Acres did a great job helping to keep the space natural by adding large boulders and curving the terraced/stacked stone wall. Pristine also landscaped the beds in the front of our house. Steve designed a beautiful plan that included a variety of plantings that would have curb appeal all year long. We couldn't be happier with how the project turned out. We will certainly use Pristine Acres in the future and would give them our highest recommendation. Steve and Jeff are very responsive and reliable.
- Linda N.
Steve and Jeff came in after our pool was installed and turned the backyard into something truly beautiful. It turned out better than we ever imagined. The work was done 2 years ago and it is even more beautiful today!
They were very efficient and courteous and we would definitely hire them again.
- Ryan L.
Pristine Acres gets 5 stars (more if we could) and two thumbs up from us. If you are looking to invest in your property and build your dream backyard, you're lucky to have found Pristine Acres, they are the real deal. From the very beginning we could tell that they were the right fit for us and made us feel like we were part of the team. Throughout the process they exceeded our expectations. They brought up several details and made great recommendations on things we didn't even think of. I don't think you could have a better experience working with a design/ build company. They really are passionate about making sure they work within your budget and deliver a high quality product. They even made a high quality 3d video of our design for us to approve of before construction. Our project is now completed and we will miss working with Pristine Acres but now we have a beautiful deck and pavilion we use all the time with friends and family! We could not have asked for a better design/build contractor and we highly recommend Pristine Acres if having a great experience and receiving the highest quality is important to you!
- Patrice C.
Everything we have always wanted in a contractor. Smart, personable, timely, committed to both excellence and value for the money. We recommend without any reservation.
- Aimee G.
After interviewing over 10 pool/out door contractors and spending months searching for the right fit, we found Steve and Pristine Acres. He is incredibly thoughtful, honest, creative, and hard working. From the first meeting he listened closely to what we wanted and came back with a dream of a demo. Over the next couple of months, we got to know his crew. They are all true craftsmen of their trade. Everyone strives for excellence, beauty, and functionality. And on top of that they are all very kind. I really enjoyed working with Steve's trusted vendors he pulled in. You can tell he values relationships. We highly recommend him and look forward to our next project with him.
- Jessica N.
Steve and the Pristine Acres team gets an A++++. Their #1 priority is making sure the final product exceeds your expectations. Each person that worked on our backyard oasis had extreme attention to detail. They were friendly, personable, and approachable. Steve is honest, straight-forward, and a pleasure to work with. Look no further, you've found your match with Pristine Acres. We love our back yard and can't thank you enough!
- Mike P.
This project exceeded all expectations. Steve as the project manager was easy to deal with, attentive, and responsive. Never any doubt that Pristine Acres was the right company for this project. For any future project where Pristine Acres provides a service, I would contract directly with them without seeking any other estimates. Trust him and trust the quality of his work.
- Esther B.
Steve / Pristine Acres has been a true partner on our project. He knows his trade well and is always ready to provide excellent service and advice to us - in all ways Steve was with us throughout the project. We are impressed with his willingness to do what was best for the project and for us, often at no additional cost. His craftsman were top notch and his prices reasonable - high value to us. Ours was a patio/pool project with landscaping to come. We'd recommend Steve/Pristine Acres for any outdoor project.
- Ryan L.
The Pristine Acres team did an outstanding job! When we had the initial consultation, we told them we were looking to maximize the small space and would like it to have a modern feel. They took our feedback and ran with it. A few weeks later, we were absolutely in love with the final product. Our patio area is a hit for everyone that comes over and now we spend more time outside enjoying the space than we had ever thought we would. Thank you Pristine for making it happen!
- John L.
Five stars is not enough stars for Steve and his team of professionals. I would rate Steve and his team at the top of all the contractors I have worked with during my 40 years in the engineering and construction field. Perhaps our story tells it best. We were interested in building an integrated pool and outdoor Pavilion area. Originally we worked exclusively with a design-build company. When their price was very high, we opened the bidding to other pool and landscape contractors. We found pool experts that did Pavilions on the side, and Landscape contractors who did pools on the side; leaving us with a sense that we would have to sacrifice quality on the pool or the Pavilion. Fortunately, we located the team of Pristine Acres and Anthony Sylvan Pools. Anthony Sylvan did an excellent job of building the pool and Steve worked seamlessly with them to install custom flagstone coping, custom stairs, a jumping rock, and the flagstone decking. When the pool was complete, Pristine Acres continued on, installing stone retaining walls, stone stairways, a firepit, stacked stone walls, considerable landscaping, and custom lighting. Steve's team worked on the Pavilion in parallel, entirely replacing the previous decking with better materials, and installing the new Pavilion and outdoor kitchen. As the projects wrapped up, Steve's team installed a new permeable pavement driveway. There are many truly remarkable things about our experience:
1. We decided Steve's middle name was "Quality". While his team naturally worked to achieve high quality, Steve constantly stopped by to check the work and directed further improvements whenever something was not quite right. No detail was missed...down to painting the recessed light fixtures to match the bronze railing and other fixtures.
2. We came to trust Steve's judgment completely on design of the pool, landscaping and Pavilion. Everything from plaster and tile type, to plant selection and placement, to Pavilion size and placement, to kitchen orientation etc. Steve has a natural gift for visualizing the final product; and we couldn't be happier with the result.
3. We found Steve to be highly responsive and very easy to work with. Invariably there were many minor changes and decisions throughout the project. Steve did many improvements without charge and where the items were significant additions, his prices were very reasonable.
4. Steve spent an untold but vast number of personal hours selecting just the right plants, granite, large boulders etc. For example, I often received pictures of plants asking my opinion and we spent 4 hours walking the grounds of a major nursery looking at trees, shrubs and flowers. His knowledge of plants and landscaping is amazing. He also spent three hours helping us pick out just the right granite for the kitchen and I couldn't begin to guess how many hours he spent in Pennsylvania picking out just the right boulders.
5. As the projects wrapped up, Steve's team installed a permeable paver driveway. The design of the paver system is exceptional and Steve also took pains to integrate the driveway with the backyard through stone walkways, custom gates, etc. As was his style, he spent many hours helping us pick out the custom driveway design and paver types. The quality of the driveway perhaps is most evident in that the permeable paver company took professional photographs for use in catalogs.
6. Every member of Steve's team of carpenters, stone masons and landscapers is excellent. All are highly responsive, quality oriented, and very skilled craftsmen. I can't imaging anyone doing a better job on anything that the Pristine Acres team constructed.
To sum it up, we are completely pleased with the design, the work quality, and the price. I would describe working with Pristine Acres as a true pleasure.
- Steve R.
Let me just say that this was easily one of the best experiences my wife and I have ever had with any type of contractor or company of its kind. The owner, Steve, and his entire crew, were a pleasure to work with and were complete professionals throughout the process. Steve himself went above and beyond to do his part. Not only did we get a top quality product but Steve's service and availability was unmatched. He was always there whenever we had questions and he guided us throughout the process of designing and building our dream outdoor pavilion. He delivered in every facet and the best part is he's been available for questions and help after the fact. We already have Pristine Acres lined up to do all the decking around our pool and look forward to another great result and experience. Pristine Acres gets my highest recommendation!